Experience, perspective and practical support.
I've spent over 20 years in senior leadership and business operations, working at General Manager and COO level, with responsibility for the day-to-day running, performance and development of a multimillion-pound business.
My experience includes overseeing complex operations across a business employing approximately 250 people, alongside outsourced teams. That responsibility has covered people management, customer operations, commercial performance, compliance, technology, business transformation and making decisions that directly affect customers, employees and business results.
I've led teams through significant change, improved operational processes, tackled performance challenges and worked across different areas of a business to turn plans into practical action.
I've also spent years recruiting, interviewing, managing and developing people, giving me a practical understanding of what employers look for and the challenges people face throughout their careers.
Today, I combine that experience with professional coaching training to offer business coaching, consultancy, fractional operational support, career coaching and interview preparation.
How I work
I'm calm, straightforward and approachable. I take my work seriously, but that doesn't mean every conversation has to be serious.
I'll listen, ask questions, challenge your thinking when it's useful and share my experience where it can help. I'm not interested in making things more complicated than they need to be, and I don't believe there's one right approach for everyone.
I want you to feel comfortable being open, asking questions and working through whatever is on your mind. Whether we're tackling something difficult or exploring new opportunities, you can expect an honest and productive conversation.
Sometimes that means creating space for you to think through a decision. Sometimes it means helping you prepare for an important interview. And sometimes it means taking a more hands-on consultancy role to help a business investigate problems, improve performance or manage change.
I don't believe in one-size-fits-all solutions. The support should reflect your situation, what you're trying to achieve and what will genuinely help you move forward.
My role is to help you see things more clearly, make informed decisions and take practical action.
Professional coaching, grounded in real-world leadership experience.
Professional training
I am an ICF-trained professional coach and hold a Certificate in Career & Performance Coaching and a Certificate in Leadership & Organisational Coaching.
My professional training complements more than 20 years of senior leadership and operational experience, allowing me to bring both coaching expertise and practical business understanding to my work.
Not sure what coaching involves? Here is exactly what to expect.
Not sure what coaching involves? Here is exactly what to expect.
What my clients say about working with me.
I asked for her help because I know how brilliant she is.
We started working together in Jan 26 and I accelerated so much that I’ve had to stop sessions because I now know what I need to do and how to do it.
She gave me so much clarity, made me feel brave enough to face the dark corners I didn’t want to look at and I now just have total clarity and direction.
This woman is brilliant if you can work with her grab the opportunity now before other people realise what’s on offer!
Yolanda - Business Coaching
Extract from a Facebook review.
I approached Karen for a coaching session ahead of an important job interview, as I often struggle with nerves and anxiety during interviews. Karen was incredibly helpful and tailored the session to me, helping me feel prepared and believe in my own abilities. I came away from the session brimming with confidence and went into the interview feeling capable and positive. About an hour later, I received a job offer! I was absolutely delighted and can’t thank Karen enough for helping me go into the interview with a completely different mindset. I would highly recommend her to anyone looking for interview coaching.
Lauren F - Interview Coaching, Brighton.
Feedback submitted via my client feedback form.
Your experience matters
Every coaching journey is different. My approach is tailored to you, your circumstances and what you want to achieve.
Whether you're looking for clarity, building confidence or working through a business challenge, you'll have the space to think, be challenged and move forward with a clearer direction.